Make-up Class Policy
(CompreGRAM (English/Chinese) & GooeyGRAM Phonics Fun)
A make-up class for the same level can be scheduled within the same week at the available alternative time slot (please call to inform us in advance) to ensure the continuity of the curriculum. Otherwise, worksheets for the class will be issued in the event of absence where the teacher will mark and return thereafter.
In the event that the class that the student intends to attend is full, worksheets for the class will be issued.
In NO event shall the fees be refunded or pro-rated if the student is unable to arrange for a make-up class.
We also seek your understanding to refrain from arranging for make-up classes more than once a month and that these arrangement(s) are made with the objective of optimizing the students' class learning experience as a whole in mind.
**Classes will go LIVE online at the same time slot via ZOOM in the event classes at the centre are suspended by authorities or due to unforeseen circumstances (e.g. unsafe PSI readings from Haze) to ensure continuity of programme. There are no hybrid (having students both in class and online at the same time) classes at GRAM'S.
In the event that the class is cancelled by GRAM'S with less than 24 hour notice, a make-up class for the same level can be rescheduled within the same month or term at the available timeslot(s).